Shipping & Returns
📦 Shipping & Return Policy – Smartly UK
At Smartly UK, we’re committed to delivering your order quickly and reliably across the United Kingdom.
🚚 Shipping Coverage
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We currently deliver within the UK only.
⏱ Processing & Delivery Times
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We process and dispatch all orders within 1–6 business days after purchase confirmation.
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Delivery times vary depending on the product. For accurate delivery details, please check the information provided on each product page.
💰 Shipping Costs
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Free Delivery is available on all orders across the UK.
📦 Couriers
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We partner with trusted and reliable UK couriers to ensure safe and timely delivery of your order.
🔄 Delays
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While we strive to meet delivery timelines, occasional delays may occur due to factors outside our control (e.g., courier delays, strikes, weather conditions).
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We are not liable for such delays but will always assist you if issues arise
🔁 Returns & Refunds
Your satisfaction is our priority. If you're not happy with your purchase, we’re here to help.
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Return Window: You may request a return within 14 days of receiving your item.
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Eligibility: Items must be unused, in original packaging, and in resaleable condition.
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Return Shipping: Customers are responsible for return shipping unless the item is faulty or incorrect.
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Refunds: Once we receive and inspect your returned item, we’ll process your refund within 3–5 business days to your original payment method.
📩 Need Help?
For questions about your order, shipping, or returns, please contact us at:
✉️ Email: smartyuk@gmail.com